Resolved -
This incident has been resolved. Events sent from the Mtrix SDK between Jul 17, 2026 09:40 and 13:55 UTC for a subset of EU-based projects were delayed in appearing in Analytics and Session Replay. All buffered events have now been processed — no data was lost.
Jul 17, 2026, 15:19 UTC
(3 days ago)
Monitoring -
We have deployed a fix and ingestion latency has returned to normal. Newly tracked events are appearing in the dashboard in real time. We are continuing to monitor while the backlog fully drains.
Jul 17, 2026, 14:27 UTC
(3 days ago)
Identified -
We have identified elevated processing lag in the EU ingestion pipeline and are scaling up consumers to clear the backlog.
Jul 17, 2026, 14:19 UTC
(3 days ago)
Investigating -
We are seeing delays between events being captured by the Mtrix SDK and appearing in Analytics for a subset of EU-based projects. Client-side event capture is unaffected and no data is being lost. We are investigating.
Jul 17, 2026, 14:12 UTC
(3 days ago)